TCT West (TCT) of Wyoming has selected ETI's Triad software to automate the provisioning of FTTP services. TCT provides voice, video, and data services to the rural Wyoming communities of Manderson, Basin, Greybull, Shell, Lovell, Cowley, Byron, Emblem, Burlington, Meeteetse, Deaver, Frannie, and Otto, as well as voice and data services to Hyattville, Ten Sleep, and Hamilton Dome.
According to a press release, prior to selecting the Triad platform, the provider provisioned subscriber video services using the company's CableBridge system.
"Because of the reliability of ETI's CableBridge and the company's excellent customer service, upgrading to Triad was a logical next step," explained Rod Collingwood, plant operations and video manager for TCT West. "Triad not only enables us to meet our immediate requirements to deploy and provision FTTP, but also prepares us to deliver additional services, such as video-on-demand."
ETI says its Triad software provides "out-of-the-box" functionality to automate provisioning processes for both active and passive FTTP technologies, from a variety of vendors. According to the company, the software automates activation of all service ports on the optical network terminal (ONT) at a customer's premises, where FTTP networks terminate. Additionally, according to the company, the software can automatically set the bandwidth, or Quality of Service, for selected ports, so that it matches a service level requested by a customer. The company says the software also supports automatic discovery of new ONTs on an FTTP network, and can automatically provision these devices in real time. According to the company, since its Triad software also provisions video set-top boxes (RF or IP) and other CPE devices, including its predecessor CableBridge, the system eliminates multiple data entry points, as well as service errors and delays associated with manual "swivel chair" processes.
"TCT is an excellent example of a forward-thinking service provider that understands the benefits our Triad solution," asserted Peter M. Pifer, ETI's CEO. "Not only is TCT set to meet its immediate FTTP provisioning needs by deploying Triad, but it's strategically positioning itself to meet to future customer demands with the delivery of new services."
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